Articles

What If You Met People’s Deepest Needs?

March 15, 2011 (Number 19) Have you ever noticed how hard your colleagues work just to be recognized?  Think of how much effort they expend to achieve a particular status, or perhaps to acquire a certain possession that announces, "I'm a success."  Have you thought about what really underlies all this exertion?  Do you realize it's primarily just the desire to be seen?

Rather than labeling this as "egotistical," consider whether it might actually be a fundamental human need — one that you possess as well.  Indeed, this need is likely operating at the very highest levels of your organization.

In our Power Optimization program, clients get a 25-30 page report that describes, with much richness, who they uniquely are.  Being so deeply seen is typically very moving for them.  When people are seen in this way, often for the first time in their lives, old patterns they've been clinging to for decades suddenly begin to drop away.

Of course, you need not write such reports yourself in order to show others you see them.  But what do you imagine might happen if you put a quarter as much effort into recognizing others that they (or you) put into trying to get that recognition?  If that intrigues you, consider these tips:

• Notice the positive characteristics that make each of your colleagues special — and give a voice to them.  They'll often be qualities they don't even recognize themselves.  Remember: Nearly everyone struggles with feeling "not good enough."  When you truly see your coworkers, you'll help them realize their gifts so that they can start giving them.

• Your "seeing" need not only be through words.  You can also provide it through quietly making eye contact and intently listening.

• Beware of lapsing into judgment when you inevitably encounter people very needy for recognition.  Perhaps they've hungered for this for a very long time and went wanting in ways you can't even imagine.  When people have such a hunger, feed them.  Then stay alert and watch what happens.

Observe closely and you will find that virtually everyone has a deep need to be seen.  When you meet that need for them, your relationships and your impact will grow dramatically. 


Dean Herman